Terms of Service

Effective date: July 14, 2026

These Terms of Service ("Terms") govern your use of Tecnifix's website and repair services. By requesting a quote, dropping off a device, or purchasing an accessory or device from us, you agree to these Terms.

1. Diagnostics & Quotes

Quotes provided online or in person are estimates based on the information available at the time. The final price is confirmed after a physical diagnostic of your device and must be approved by you before repair work begins. Diagnostic evaluation is provided at no charge in many cases. When a diagnostic requires installing components to test the device, a diagnostic fee starting at $25 may apply. Any applicable fee is explained clearly before it is charged, and no work proceeds without your approval — there are no hidden charges.

2. Repair Authorization

No repair work will begin until you approve the quoted price, whether in person, by phone, by text, or by email. Approval constitutes acceptance of the price and estimated timeline.

3. Data & Backups

You are responsible for backing up your device's data before service. While our technicians take reasonable care, Tecnifix is not liable for data loss, corruption, or deletion that occurs during diagnostic or repair work. If data backup or recovery is requested as a separate service, it will be quoted individually.

4. Pre-Existing Damage

Devices may have pre-existing damage (cosmetic, structural, or functional) not related to the reported issue. Our technicians will note visible pre-existing damage at intake. Tecnifix is not responsible for pre-existing conditions unrelated to the repair performed.

5. Warranty

Completed repairs are covered by a limited warranty of 90 days from the date of pickup, covering defects related to the specific repair performed (for example, a screen replacement is warrantied for the screen). This warranty is automatically voided by physical impact, cracking, liquid or water exposure, or unauthorized tampering occurring after the repair, and other repair-specific conditions may apply as explained to you at pickup.

6. Deposits & Payments

Some repairs require a deposit before work begins, payable online through Square or in person. Deposit refundability depends on the type of repair and the parts and costs already committed with our suppliers at the time of cancellation. Each cancellation is reviewed individually, in compliance with applicable law, with the goal of a fair outcome for the customer. Full payment is due upon completion and pickup of the device.

7. Unclaimed Devices

Devices not picked up within 30 days of completion notice may be subject to a storage fee. After multiple attempts to reach the customer, a device may be considered abandoned; Tecnifix may then act to recover its investment in the repair and dispose of the device or its components, in accordance with applicable Pennsylvania law.

8. Accessories & Device Sales

Accessories and devices sold in-store are subject to the return and warranty terms disclosed at the time of purchase.

9. Limitation of Liability

To the fullest extent permitted by law, Tecnifix's liability for any claim related to our services is limited to the amount paid for the specific repair or product in question. Tecnifix is not liable for indirect, incidental, or consequential damages.

10. Right to Refuse Service

Tecnifix reserves the right to refuse or discontinue service for any device that is unsafe to work on, involves suspected illegal activity, or falls outside our technicians' capabilities.

11. Governing Law

These Terms are governed by the laws of the State of Pennsylvania, without regard to conflict-of-law principles.

12. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a new effective date.

13. Contact Us

Tecnifix
515 W Erie Ave
Philadelphia, PA 19140
Phone: (267) 592-5124
Email: info@tecnifix.us